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Thank you for using Your privacy is very important to us.

This Privacy Policy explains our data collection and privacy practices for users of our services including “” service and the public pages of our website and all of its pages (the “Services”). If you do not agree to these practices, please do not continue to use the Services. Your continued use of the Services constitutes your agreement to the following terms.

  1. User Information to be Collected and Processed

    The User Information that the Company may collect and process in the course of the Services is as follows:

    • (1) Information provided by users

      We collect any information you provide to us including personal information such as name, address, email address or other information when you use the Services, such as when you create an user account, make inquiries and request information about our products or services.

      The provision by you of the information required to achieve the purposes of use below, although not mandatory, is essential and indispensable for the full or partial management of contractual relationships and for the fulfillment of legal obligations; therefore, refusal to provide such data would make it impossible for us to carry out the aforementioned activities.

    • (2) Information automatically collected by the Company through the use of the Services

      We collect information about users of the Services. This user information consists of your activity navigating through our website, your use of demonstration materials or interactive pages, and similar information.

      We collect anonymous traffic data on the Services through the use of cookies, a small file containing a string of characters that uniquely identifies your browser. When you visit our site, we set one or more cookies in your browser. We use cookies to improve the quality of the Services, including for storing user preferences, tracking site visits. Our servers may automatically record information that your browser sends whenever you visit our site. These server logs may include information such as your Web request, Internet Protocol address, browser type, browser language, and the date and time of your visit.

    Our website may present links to other websites in a format that enables us to keep track of whether and how often these links have been followed. Once you leave our website by linking to another site, we assume no responsibility for the information collection or privacy practices of that site, and you should read their privacy policies before providing any information.

  2. Purpose of Use

    We may use the User Information collected and received from you for the following purposes:

    • To verify your identity, update our records and generally maintain your Account with us.
    • Provide our Services and customise the content shown to you.
    • Develop, operate, improve, deliver and maintain our Services.
    • To process transactions.
    • To process or arrange payment and shipping services.
    • To process or resolve any dispute arising from or in connection with any transactions, in accordance with our Terms & Conditions of User Agreement.
    • To detect or monitor any frauds or other prohibited content, businesses or activities.
    • To detect or monitor any frauds or other prohibited content, businesses or activities.
    • To facilitate, confirm and/or provide updates or notifications in relation to any transactions.
    • Carry out polls, surveys, analysis and research on how our services are being used and how we can improve them.
    • Marketing and advertisement.
    • To send you sales and/or promotional materials on the latest inventory and services of Rekotrade (e.g. new campaigns). These updates will be sent by email and/or through other marketing communications.
    • To comply with our legal obligations.
  3. We do not and will not sell users’ personal information. While we do not sell users’ personal information, you may request that your information not be sold in the future by emailing the following e-mail address. Management of Personal Information

    The handling of any personal information you share with us is governed by strict, proper administrative processes. We implement measures necessary to prevent fraudulent personal information access, and to prevent personal information loss, damage, leakage and falsification.

  4. Disclosure and Provision of Personal Information

    The “” service is using services provided by third-party service providers (including a service provider located outside Japan). We will provide personal information contained in the User Information to the service provider, as a third-party contractor bound by the agreement between us, in order to achieve the purpose of use. Even in this case, we take appropriate supervisory measures to make sure the personal information is handled appropriately.

    Except as stated above, we will not provide to any third party (including the same outside Japan) personal information contained in the User Information without the prior consent of the user, except where we are entitled and/or required to provide information pursuant to the Act on the Protection of Personal Information of Japan (the "Act") or other applicable laws and regulations.

  5. Requests for Disclosure, etc.

    When you wish to receive notification of the purposes of use, disclosure, revision, addition, deletion, suspension of use, erasure or suspension of third-party provision of your own personal information (hereinafter, “Disclosure, etc.”), we will respond to the request within a reasonable period of time and take appropriate action once the Company has confirmed that the request was made by the subject of the personal information. However, if we are not obligated to make Disclosure, etc. under the Act or other applicable laws and regulations, we may not be able to respond to your request for Disclosure, etc.

    When you have other rights as a data subject of personal information under the applicable laws and regulations, we will respond to your request in accordance with these laws and regulations.

    Please inquire using the following e-mail address for specific procedures.

  6. Google Analytics

    Our website uses Google Analytics to analyze site access. Some pages are embedded with collection tags to allow for the collection of data regarding your usage. This data does not include any information whatsoever that can be used to personally identify you, e.g. name, address, telephone number, etc.

    Gathering this data helps we provide you with a more convenient usage experience as well as improve and maintain our website. See below for more details.

    "How Google uses data when you use our partners' sites or apps"

  7. Privacy Policy Revision

    We reserve the right to make changes to this Privacy Policy at any time and all changes will be posted by updating the “Last Updated” date of this Privacy Policy.

  8. Inquiry Contact

    If you have any questions, complaints, concerns or comments on our Privacy Policy, we welcome you to contact us by sending an email to us. Relation Co., Ltd.

    Address: 9-1 Minatojima, Chuo-ku, Kobe, Hyogo, Japan, 650-0045

*Last updated on 21/04/2021