How to Buy from Auction
There are 7 simple steps to be able to buy from Japanese car auctions.
Step 1 Registration
To be able to bid from Japanese auto auctions you have first to be registered with us
. The registration form
is below this text. Once you fill in the form and send it, we will contact you after few days with your ID which will allow you to place a bid on any used car available in Japanese car auctions and we will bid on it on your behalf. Once you become a registered member of Relation Co. Ltd., you will get access to all auctions through the Internet, and can choose your favorite car from about 30,000 options every day. You can find the car that you like, view its details, and place a bid on it right way from your desktop in the comfort of your home.
Step 2 Security Deposit
To place a bid you have to pay a security deposit in advance. The amount of the security deposit is based on the number of units you are willing to buy. Once you decide the number of unit you want to buy you have to deposit the predetermined amount of money before you participate in auctions. (See below). Without the deposit, we cannot bid on your requested cars. If your bid is successful the deposit can be used to pay the cars you bought from auctions or to be used for further biding as long as the previously bought units are fully paid. If your bid is not successful, security deposit will be fully refunded or allocated to the payment for reserved/ordered car(s) based on the customer's request.
||Number of Unit Purchase
||Deposit Amount JPY
Step 3 Bidding cars at the auctions
You can place the bid after you log-in at our auction websites, and our staff will bid on the car on your behalf. You have to place the bid at least 2 hours before 9 am japan. We will charge you only the price of the successful bid. So try to place your bid as high as you can in order to increase the chance of successful biding.
Step 4 Auction Result
We will notify you of the result of your bid. If you win the bid, we will send you a proforma invoice that show the total price including the price of car(s) and C&F or CIF. The total price will be calculated based only on the original buying price from the auction.
Step 5 Final Payment
The final payment will be required within 7 working days. The in time payment saves your order from cancellation. You can make payment by telegraphic transfer from your bank. All bank charges must be paid by the sender. Please ensure that payment must be made in Japanese Yen or US Dollar, and set forth your Invoice & stock number in the remarks column. As soon as you make payment, please, send us a copy of the confirmation of payment by Email: firstname.lastname@example.org
or Fax +81-78-306-6365
In case of order cancellation: Cancellation within 2 hours after the successful biding and the auction is still underway, there will be a minimum cancellation fee of 100,000 JPY to be paid to the auction house.
Cancellation after 2 hours or after the auction has closed will result in a minimum cancellation fee of 200,000 JPY as handling/service charge (re-auctioning of the cancelled unit).
Step 6 Shipping
The shipping will be arranged as soon as the payment is confirmed.
Note: Relation offers you the best shipping services with the lowest freight charges.
Step 7 Documents
After the ship leaves the loading port, we will send all the necessary documents by EMS or DHL. The documents include: Export Certificate, Bill Of Lading, Final Invoice, Marine Insurance (if required), Inspection Certificate from Japan Auto Appraisal Institute (JAAI) / Japan Vehicle Inspection Association (JEVIC) and other inspections (if required)
Note: There are no extra or hidden charges other than C&F or CIF charges.
Full payment decided based on the mutual agreement must be made for us to ship your car(s). We will not start arranging the shipping unless the payment is confirmed. For further information about shipping and payment, please contact us Email: email@example.com